Can I modify my already purchased subscription plan?
A subscription plan cannot be modified until its expiration, as indicated in our Terms and Conditions.
Related Articles
How many times can I purchase a trial subscription?
You can purchase a trial subscription only once.
How can I restore a subscription?
If you are having difficulty using or finding a subscription you purchased through the store, or if you had deactivated it but now want to use it again, you can restore it by following this guide. For Goole Play Store: Open the Google Play app. In ...
How can I deactivate my subscription?
By deactivating your subscription, you won't lose the already paid subscription period, but you can continue to use it. You will simply prevent its potential renewal (based on the type of subscription purchased). Follow these steps to deactivate: ...
What can I do if I purchased the wrong package?
You can choose the right package for you by checking all the information regarding the amount to be paid and the terms of automatic renewal provided on the payment page or in the Terms and Conditions of the service. We cannot change the chosen and ...
Why was the transaction rejected during the in-app purchase?
In-app purchases are directly managed by the Apple App Store or Google Play Store. If you have not yet added a card to the store, you need to add one before proceeding with the purchase. If you already have a registered card, the reason for the ...