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General Conditions of Service
INTRODUCTION TO THE SERVICES By accessing or using the Services of Yooppe, the User agrees to be bound by these general terms and conditions (hereinafter, the “GENERAL TERMS”), which also include the Privacy Policy, the Contacts Privacy Policy, the ...
Cookies Policy and other tracking tools
(Version 1.3 dated 22nd January 2026) Dear Visitor (hereinafter, "You" or the '"User"), This Internet website www.yooppe.com (hereinafter, the "Website") and the application Yooppe (hereinafter, the “App”) are owned by the company Iumob S.r.l., ...
What should I do if my Premium Profile is not activated?
If your Premium Profile is not activated, there may have been payment issues. Please contact our customer care for more information.
What technical issues can occur during photo upload?
Problems during photo upload could be due to: Inadequate format and/or size of the photo. You can easily upload images in the following formats: jpeg, png. The size limits applied are: not less than 1080 pixels and not more than 10 MB. Your internet ...
How can I change gender?
Currently, it is not possible to change gender. However, if you realize you made a mistake during profile creation, one solution could be to create a new profile. Alternatively, you can always contact our customer care, and they will try to assist ...