Is there something you want to tell us about, or didn't find what you were looking for in our FAQ?
Write to us!
For any technical problem, information request, or clarification, please use the form on this page to communicate with our customer care, we will get back to you as soon as possible.
NOTE: For any requests from law enforcement, please, contact us at: legaldepartment@yooppe.com . We will not respond to emails sent to this address from non-law enforcement personnel.
Currently, it is not possible to change gender. However, if you realize you made a mistake during profile creation, one solution could be to create a new profile. Alternatively, you can always contact our customer care, and they will try to assist ...
Currently, it's not possible to change your gender. However, if you realize you made a mistake during the profile creation process, one solution could be to create a new profile. Alternatively, you can always contact our customer care, and they will ...
Problems during photo upload could be due to: Inadequate format and/or size of the photo. You can easily upload images in the following formats: jpeg, png. The size limits applied are: not less than 1080 pixels and not more than 10 MB. Your internet ...
Charges for the subscription plan or other purchased packages will be visible on your credit card statement with a description associated with the store through which you made the purchase. For example, if you purchased through the Google Play Store, ...