How can I manage the subscription and payment methods from the site?
You can view the status of your subscription and manage your payment methods independently from the "Profile Status" page. By clicking on the "Manage Cards" button, you can add or delete your credit cards. Please note that our company will not view or store such data, as it is managed directly through a secure connection and in compliance with industry standards (PCI compliant) by the designated banking institution.
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How can I manage the subscription from the app?
You can manage your subscription directly from the user menu in the "Help" section. Clicking on "Manage subscription" will redirect you to the subscription management page of the store.
How can I track the payments made on the site?
For every purchase you make on the site, whether it's a subscription or a credit package, a receipt with a summary of the purchased product will be generated. The receipts will always be available for viewing or downloading and archiving in the ...
What subscription plans do you offer?
The available subscription types on the site with automatic renewal are as follows: A. Promo (e.g., 1-week trial period) then type B subscription B. 1 month or equivalent credit package C. 3 months or equivalent credit package D. 6 months or ...
What happens once my Premium subscription is deactivated?
Once the subscription is deactivated, no more charges will be made on your chosen payment method. You will continue to be a Premium user until the end of the paid period.
What happens once my Premium subscription is deactivated?
Once the subscription is deactivated, no further charges will be applied to your chosen payment method. You will continue to be a Premium user until the end of the paid period.