How can I manage the subscription from the app?
You can manage your subscription directly from the user menu in the "Help" section. Clicking on "Manage subscription" will redirect you to the subscription management page of the store.
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How can I deactivate my subscription?
By deactivating your subscription, you won't lose the already paid subscription period, but you can continue to use it. You will simply prevent its potential renewal (based on the type of subscription purchased). Follow these steps to deactivate: ...
What happens if I had purchased a subscription from the website and now want to use the app?
You can decide at any time whether to continue using Yooppe only from the website or download the new app version and access all the new features we have added with the update. You will not lose any settings or important contacts, and your ...
Payments via App
Payments made via the app are processed by the Apple App Store or Google Play Store, depending on the type of device used. Transactions, as well as payment methods, are entirely managed by their respective stores according to their own Terms and ...
How can I manage the subscription and payment methods from the site?
You can view the status of your subscription and manage your payment methods independently from the "Profile Status" page. By clicking on the "Manage Cards" button, you can add or delete your credit cards. Please note that our company will not view ...
How can I restore a subscription?
If you are having difficulty using or finding a subscription you purchased through the store, or if you had deactivated it but now want to use it again, you can restore it by following this guide. For Goole Play Store: Open the Google Play app. In ...