What can I do if I purchased the wrong package?
You can choose the right package for you by checking all the information regarding the amount to be paid and the terms of automatic renewal provided on the payment page or in the Terms and Conditions of the service. We cannot change the chosen and purchased package with another, as indicated in our Terms and Conditions. Therefore, please read the package description carefully before confirming the purchase.
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What can I do if I purchased the wrong package?
You can choose the right package for you by checking all information regarding the amount to be paid and the number of credits expected with the chosen package that will be provided to you on the payment page or in the Terms and Conditions of the ...
How can I purchase a credit package?
All users can increase the number of credits by buying additional packages. You can purchase a credit package by clicking on the token icon at the top of the site or through the specific promotion pages that will appear in the app during navigation, ...
How can I buy a credit package?
To buy a credit package, simply click on the different promotion pages that will be offered during the navigation phase or you can click on the icon with the battery symbol.
Can I modify my already purchased subscription plan?
A subscription plan cannot be modified until its expiration, as indicated in our Terms and Conditions.
How many messages can I send?
The number of messages you can send depends on the type of package you have purchased. For more details, see the "Service Features - Chat section”.