What can I do if I purchased the wrong package?
You can choose the right package for you by checking all the information regarding the amount to be paid and the terms of automatic renewal provided on the payment page or in the Terms and Conditions of the service. We cannot change the chosen and purchased package with another, as indicated in our Terms and Conditions. Therefore, please read the package description carefully before confirming the purchase.
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How can I purchase a credit package?
All users can increase the number of credits by buying additional packages. You can purchase a credit package by clicking on the token icon at the top of the site or through the specific promotion pages that will appear in the app during navigation, ...
Can I modify my already purchased subscription plan?
A subscription plan cannot be modified until its expiration, as indicated in our Terms and Conditions.
General Conditions of Service
INTRODUCTION TO THE SERVICES By accessing or using the Services of Yooppe, the User agrees to be bound by these general terms and conditions (hereinafter, the “GENERAL TERMS”), which also include the Privacy Policy, the Contacts Privacy Policy, the ...
What subscription plans do you offer?
The types of subscriptions available on the app with automatic renewal are as follows: A. Promo (e.g., 1-week trial period) then subscription type B B. 1 month or equivalent credit package C. 3 months or equivalent credit package D. 6 months or ...
What happens after I have paid?
Once the payment is made, your subscription will be updated, and your subscription period will begin. You will receive an email containing the order you placed. The user who subscribes to a subscription has access to the Premium features of the ...