Chat
How can I delete chats?
To delete a chat, you need to navigate to the specific chat, swipe your finger from right to left, and you will see the red trash can icon. A pop-up will appear with the option "Exit and delete chat." If you are sure you want to delete the ...
How can I view the profile of the user I am chatting with?
To view the profile of a user you are chatting with, simply click on the username or profile picture that appears in the chat window.
How long are my messages stored?
All messages are stored in your history. However, for technical reasons and for better chat usability and fluidity, after a certain number of days, especially in chats with a high number of messages, older messages may be archived. This is to allow ...
Do credits expire?
You can use your credits for the entire period your account remains active. Unused credits are not cumulative, transferable, or refundable.
What are bonus credits, and how do they work?
Bonus credits are credits that we give you as a gift to allow you to be more active in chat and increase your chances. If you have a Free Profile (Basic Membership), you will receive bonus credits at every daily login, even if not done on consecutive ...
How can I purchase a credit package?
All users can increase the number of credits by buying additional packages. You can purchase a credit package by clicking on the token icon at the top of the site or through the specific promotion pages that will appear in the app during navigation, ...
How do credits work, and what are they?
Credits guarantee you the ability to send more messages in chat and be more active. You have different packages to choose from to increase the number of your credits. If you decide to purchase an additional credit package, the counter indicated by ...
How many messages can I send?
With the Free Profile, you have a limited number of messages. To send messages, you need to have credits available. You can increase them at any time by making purchases of credit packages. With the Premium Profile, the number of messages you can ...
How can I send a virtual gift to another user?
From any chat, you can send a virtual gift to another user by clicking on the corresponding icon inside the text box.
How can I tell if a user has read my message?
Within the individual chat, you can tell if the user has read the message based on the color of the double checkmark next to the sending date. It will be blue if the message has been read and gray if the message has not been read. This feature is ...
How can I tell if I have a new message to read?
If you receive a new message, you will see a notification. By clicking on the Chat section, you will see the chats with the status "New message."
CHAT SECTION
In the chat section, you will find your "New Matches" at the top. Clicking on the first profile with the heart icon and the "Like" label will take you to the "Notifications" - "Likes" section, where you can view all the likes received. For more ...