Chat
How do I send a chat message to a user?
You have the possibility to send messages to a user via the internal chat of the service. In the chat section you will see the active chats and can reply to messages.
How can I view the profile of the user I am chatting with?
To view the profile of a user you are chatting with, simply click on the username displayed in the chat window.
How long are my messages stored?
All messages are kept in your history. However, for technical reasons and greater usability and fluidity of the chat, messages after a certain number of days, especially in chats with a high number of messages, older ones could be historicized. This ...
Do credits expire?
You can use your credits for the entire period of time that your account remains active. Credits not used during the account validity period will be lost, non-cumulative, transferable and refundable.
What are bonus credits and how do they work?
Bonus credits are credits that we give you when you register for the service and to allow you to try out the service and be more active in chat. The bonus credits are never cumulative and can only be used on the day they are credited.
What are credits and how they work?
Credits give you the ability to send messages in chat and be more active. You have a choice of packages to increase your credit. If you decide to purchase a credit package, the battery icon will update immediately. You can keep track of its status as ...
How many messages can I send?
The number of messages you can send depends on the type of package you have purchased. All the prices and corresponding message quantities you will find on the page shown during the purchase. We recommend that you check the amount you want before ...
How do I know if I have a new message to read?
If you receive a new message, you will see a numeric indicator on the chat icon.
Invitations Function
The invitation is your business card to introduce yourself to a user. How do I send an invitation? You can send an invitation from the Match section via the "Send an invitation" button, or from a user’s profile that you are viewing. How do I know if ...