How can I recover the password?

How can I recover the password?

You can recover your password by:
  • On the Login page, click on "Continue with Email" and "Forgot Password."
  • Enter the email address with which you registered on the site.
  • You will receive an email with the procedure to reset and set a new password.

If you do not receive the email containing the information to recover the password, we recommend checking your email account's spam folder to ensure that it has not mistakenly ended up in spam. If you find that it is in the spam folder, please click on the received email and mark it as NOT spam, so that any further communications from the site do not end up in the wrong mailbox.
If you still encounter problems changing the password, contact customer service, and an operator will handle your request. Contact us here.