How do I view charges on my statement?
Charges for the subscription plan or other purchased packages will be visible on your credit card statement with a description associated with the store through which you made the purchase. For example, if you purchased through the Google Play Store, you will see "Google Payment" on your statement. If the purchase was made through the Apple App Store, you will see "Apple.com." Please note that sometimes the billing times on the statement may not coincide with the times of purchases made in the app. This discrepancy, however, is solely due to technical reasons related to the server's location that processes the transaction.
If you encounter any problems with the subscription, discrepancies with charges, or need clarification, please contact customer care. Our operators will be immediately available to assist you. Contact us here.
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General Conditions of Service
INTRODUCTION TO THE SERVICES By accessing or using the Services of Yooppe, the User agrees to be bound by these general terms and conditions (hereinafter, the “GENERAL TERMS”), which also include the Privacy Policy, the Contacts Privacy Policy, the ...