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• How can I report or block a user and/or a photo?

  Navigate to the profile of another user, and at the bottom of the page, you will find the "report user" option. Within this section, you can either block the user or report one (or more) of their photos.

• How do I report inappropriate use of one of my photos?

  If you believe that one or more of your photos have been used without your consent by another user to create their profile, contact our customer service and send us the link to the profile in question. We will conduct investigations accordingly.

• Payments via App

  Payments made via the app are processed by the Apple App Store or Google Play Store, depending on the type of device used. Transactions, as well as payment methods, are entirely managed by their respective stores according to their own Terms and ...

• I am experiencing slowness in using the app, and some features seem not to be working. What can I do?

  Here are some things we recommend checking: Ensure that you are using the latest version of the app and that it is updated. You can verify this directly on your app store. For Google Play Store: Once you open the main screen of the Play Store, tap on ...

• Why was the transaction rejected during the in-app purchase?

  In-app purchases are directly managed by the Apple App Store or Google Play Store. If you have not yet added a card to the store, you need to add one before proceeding with the purchase. If you already have a registered card, the reason for the ...